Policies

To ensure the safety and comfort of all riders, please be advised that the following rules will be enforced on all C-CARTS and MTD properties, including vehicles, shelters, and Illinois Terminal (inside and out).

• Be courteous and kind.
• Please do not litter on C-CARTS vehicles or at stop locations. Trash receptacles are on buses near the front door of each vehicle.
• Eating and drinking are prohibited on C-CARTS vehicles. Tobacco and nicotine products (including smokeless) are also prohibited.
• Please do not use any electronic devices or musical instruments in a manner which may be distracting and/or offensive to others on C-CARTS vehicles.
• Please do not use loud, explicit, or vulgar language.
• Please wear proper attire. If you are not wearing shoes or a shirt, you will not be provided service.
• Solicitations are prohibited.
• Seatbelts must be worn by riders at all times.
• Hazardous materials (for example, gas containers or vehicle batteries) are not allowed on C-CARTS vehicles.
• Firearms are prohibited pursuant to 430 ILCS 66/65.
• Pets are allowed on C-CARTS vehicles when transported in an appropriate pet carrier. Pets must remain in carriers at all times and the carrier may not obstruct the aisle. Carrier requirements do not apply to service animals for persons with disabilities.
• Passengers are responsible for carrying their pet carrier and any other items. Operators may not provide assistance carrying items on or off the bus. Do not block aisle.

Failure to abide by these rules and guidelines may result in the discontinuation of service.